I am aware that there may have been connection issues with the chat server today. These have now been resolved. It appears that this may have been due to the server losing it’s network connection, and officeirc attempting to renew the licence while the server was offline. I have reinstalled the li...
We now have the issues with the support system resolved. The issues were caused by an addon we were running on the server. After removing said addon, the support system now operates correctly.
Due to seemingly unfixable issues with our support system, I am planning on abandoning the current system completely, and moving all support over to the forum. I do have a forum thread open with the developer of the support system in an attempt to get it fixed, but based on previous experience, it is un...